PCNs & Federations
Medflow Insights — Coming SoonMedflow is bringing practice-level assurance, workforce, actions and operational information into a clearer network view designed for PCNs and federations.
Medflow Insights is being developed to help leadership teams understand variation, identify shared priorities and focus support where it is needed while maintaining clear practice ownership and information boundaries.
The network view
PCNs and federations need to understand priorities across multiple organisations while each practice retains its own responsibilities, workflows and operational context.
Each practice manages its own workforce, assurance, governance and operational responsibilities.
Network teams often need to bring information together across separate systems, reports and local processes.
Some workforce, quality and operational priorities require coordination across more than one practice.
Network visibility needs appropriate access, clear information boundaries and agreed sharing arrangements.
Connected primary care
Medflow is designed to support practice-level operational ownership while creating the foundation for appropriately governed network insight.
Each practice holds its own assurance, workforce, actions, governance.
Medflow Insights
Coming SoonMedflow Insights is being developed to bring relevant operational information together across practices so PCN and federation leadership teams can understand priorities without reducing complex services to a single score.
Bring relevant assurance, workforce and operational priorities into a clearer network view.
Identify variation across practices to support further review and focused discussion.
Understand relevant workforce requirements and priorities across the network.
Support clearer visibility of relevant ARRS roles and workforce information where applicable.
Maintain visibility of network and relevant practice-level actions while keeping ownership clear.
Bring network priorities into a structured view for leadership and governance discussions.
Assurance oversight
Where appropriately shared, network leadership teams can gain clearer visibility of assurance priorities across participating practices while local teams retain responsibility for their own assurance activity.
See relevant assurance information from participating practices.
Identify assurance themes that may require coordinated support or discussion.
Maintain visibility of relevant actions and follow-up across the network.
Identify differences that may warrant further review without treating practices as a league table.
Network workforce
Medflow can support clearer workforce visibility across practices, including relevant ARRS workforce information where it forms part of the agreed network view.
See relevant training, checks and workforce requirements across participating practices.
Maintain clearer visibility of relevant ARRS roles and workforce information across the network.
Understand relevant training requirements and upcoming activity across practices.
See relevant workforce availability information where it is appropriate to the agreed network view.
Practice comparison
Comparison should help leadership teams ask better questions. Medflow Insights is being designed to show relevant variation while keeping context and local accountability visible.
Use consistent information definitions where comparison is appropriate.
Treat comparison as a starting point for further review rather than a final judgement.
Practices remain responsible for their own operational information and actions.
Use variation to support constructive discussion, shared learning and targeted support.
Actions & accountability
Network priorities often involve activity across several practices or teams. Medflow helps maintain visibility of ownership, deadlines and progress.
Track actions owned by PCN or federation teams.
Maintain visibility of relevant local actions without removing practice responsibility.
See progress where an action requires coordination across more than one team.
Governance by design
Medflow Insights is being designed around appropriate access, practice-controlled sharing and explicit information boundaries.
Practices retain appropriate control over information shared into network-level views.
Access is designed around the role and responsibilities of the person using the information.
Where appropriate, information can be aggregated or anonymised for wider network oversight.
Make clear what information is being used, why it is being shared and who can access it.
Leadership visibility
Medflow Insights is being developed to support structured operational reporting across assurance, workforce and shared network priorities.
Network implementation
A PCN or federation rollout should preserve local practice ownership while creating a consistent implementation approach across the network.
Understand the network structure, participating practices, priorities and intended use cases.
Define roles, access, information boundaries and appropriate sharing arrangements.
Set up the network structure, practice relationships, users and relevant Medflow capabilities.
Support participating practices with structured onboarding and role-appropriate guidance.
Review the network view with participating teams and refine the implementation based on real use.
Product status
Medflow publishes product capability status transparently so organisations can distinguish between functionality available today, design-partnership capabilities and planned development.
PCN design partnership
Medflow Insights is being developed with PCN and federation leadership teams to understand the operational views, governance arrangements and workflows that provide meaningful value across practices.
AI with a practical purpose
MIKI can support the organisation of information and help surface areas that may require attention. Healthcare professionals and network leaders remain responsible for interpretation, decisions and actions.
Medflow is developed around the security, information-governance and clinical-safety requirements expected of healthcare technology.
Control
Implemented / Ongoing
Personal data is processed within Medflow's UK GDPR and data-protection governance framework.
Control
Implemented
Customer platform data is hosted within approved UK cloud infrastructure.
Assessment
Standards Met
Medflow has published its Data Security and Protection Toolkit assessment with a Standards Met status.
Verify this statusCertification
In Progress
Medflow is currently preparing for Cyber Essentials Plus certification as part of our ongoing cybersecurity assurance programme.
Certification
Planned
Our information-security controls and governance are being developed with ISO 27001 principles in mind. Formal certification is planned as Medflow progresses through its assurance roadmap.
Assessment
In Progress
Medflow is progressing its assessment against the NHS Digital Technology Assessment Criteria as part of our wider NHS assurance pathway.
Process
In Progress
Clinical risk management is embedded within our product development lifecycle in line with DCB0129, supported by our Clinical Safety Officer.
PCNs & Federations
Work with Medflow to explore how assurance, workforce and operational information could support better-coordinated oversight across your PCN or federation.
