Medflow Insights
Coming SoonBring workforce, assurance, actions and operational information into a clearer network-level view designed for PCNs and federations.
Medflow Insights is being developed to help leadership teams identify variation, understand priorities and focus support where it is needed across practices.
Medflow Insights is being shaped around the responsibilities of teams that need to understand operational priorities across more than one practice.
See network-level priorities while retaining visibility of the practices and areas that require attention.
Bring operational, workforce and assurance information into a clearer view across the network.
Support oversight across multiple practices while maintaining clear local accountability.
Understand variation, priorities and assurance activity through structured and appropriately governed information.
Connected intelligence
Medflow Insights is being designed to bring together relevant operational information across practices while maintaining clear governance and information boundaries.

Medflow Insights is being designed around the information leadership teams need to understand priorities across practices without reducing complex services to a single score.
Bring relevant assurance information together across practices to support clearer network-level oversight.
Understand workforce requirements, compliance and availability across practices.
Support clearer visibility of ARRS roles and workforce information where relevant to the network.
See open priorities and actions across practices while maintaining clear ownership.
Identify variation across practices to support focused discussion and improvement.
Bring network-level priorities into a clearer view for leadership and governance discussions.
Priorities & variation
Medflow Insights is being designed to help leadership teams identify areas requiring review without removing the context or accountability held by individual practices.
Bring relevant actions, assurance gaps and workforce requirements into a clearer network view.
See where information differs across practices and use that visibility to support further review.
Help leadership teams understand where further discussion, support or follow-up may be required.
Practice comparison
Comparison can help leadership teams identify variation and ask better questions. Medflow Insights is being designed to support contextual comparison rather than simplistic ranking.
Review comparable information across practices where a consistent definition and data boundary exists.
Use comparison as a starting point for further review rather than treating a single measure as the full picture.
Practices remain responsible for their own operational information and actions.
Use visibility of variation to inform discussion, shared learning and focused support.
Workforce visibility
Bring relevant workforce information together so PCN and federation leadership teams can understand requirements across practices and support more informed workforce planning.
See key workforce requirements and outstanding items across practices.
Understand relevant training status and upcoming requirements across the network.
Maintain clearer visibility of relevant ARRS roles and workforce information where applicable.
See relevant workforce availability information where it forms part of the approved network view.
Network actions
Medflow Insights is being designed to provide clearer visibility of actions across practices while maintaining responsibility with the appropriate local or network team.
See actions that require network-level visibility or coordination.
Maintain visibility of relevant local actions without removing accountability from the practice.
Understand what remains open, what is progressing and where further follow-up may be needed.
Executive reporting
Medflow Insights is being designed to support structured reporting across operational, workforce and assurance priorities for PCN and federation leadership.
Governance by design
Network-level insight depends on appropriate governance. Medflow Insights is being designed around role-based access, practice-controlled sharing and clear data boundaries.

Access is designed around the role and responsibilities of the person using the information.

Practices retain appropriate control over information shared into network-level views.

Where appropriate, information can be presented in aggregated or anonymised form to support wider oversight.

Make clear what information is being used, why it is being shared and who can access it.

AI with a practical purpose
Medflow Insights is being designed to apply AI where it can help organise information, identify patterns and surface areas that may require further attention. Healthcare leaders remain responsible for interpretation, decisions and actions.

PCN design partnership
Medflow Insights is being developed with PCN and federation leadership teams to validate the workflows, governance and information views that matter in day-to-day network operations.

Participating organisations help Medflow understand operational use cases, information boundaries and the views that would provide meaningful value across practices.
Medflow Insights is currently in development as a coming operational-intelligence product for PCNs and federations. Capabilities will be published as they are validated and approved for release.
Medflow is developed around the security, information-governance and clinical-safety requirements expected of healthcare technology.
Control
Implemented / Ongoing
Personal data is processed within Medflow's UK GDPR and data-protection governance framework.
Control
Implemented
Customer platform data is hosted within approved UK cloud infrastructure.
Assessment
Standards Met
Medflow has published its Data Security and Protection Toolkit assessment with a Standards Met status.
Verify this statusCertification
In Progress
Medflow is currently preparing for Cyber Essentials Plus certification as part of our ongoing cybersecurity assurance programme.
Certification
Planned
Our information-security controls and governance are being developed with ISO 27001 principles in mind. Formal certification is planned as Medflow progresses through its assurance roadmap.
Assessment
In Progress
Medflow is progressing its assessment against the NHS Digital Technology Assessment Criteria as part of our wider NHS assurance pathway.
Process
In Progress
Clinical risk management is embedded within our product development lifecycle in line with DCB0129, supported by our Clinical Safety Officer.
Medflow Insights
Coming SoonWork with Medflow to explore how operational, workforce and assurance information could support clearer decision-making across your PCN or federation.