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No hidden fees. No surprises. Choose the plan that fits your practice needs. All plans include Medflow Assure (CQC compliance). Scale up as you grow.
CQC compliance, audits and governance for primary care
Single-site GP practices
Growing practices and PCNs
Federations, ICBs and multi-site groups
Every plan includes 99.9% uptime SLA, GDPR-compliant hosting in the UK, and free updates.
| Feature | Essential | ProfessionalMost popular | Enterprise |
|---|---|---|---|
| Core platform | |||
| Member seats | 25 | 100 | Unlimited |
| Document storage | 10 GB | 100 GB | Unlimited |
| Audit log retention | 1 year | 7 years | 7 years |
| Compliance & governance | |||
| Medflow Assure Dashboard | |||
| CQC Compliance Guidance | |||
| Policies | |||
| Evidence Locker | |||
| Audits | |||
| Safety Hub | |||
| Risk Registery | |||
| NHS Resource Hub | |||
| Governance | |||
| Safeguarding Log | |||
| Fridge Monitoring | |||
| Visitor Intelligence | |||
| Premises & Equipment Checks | |||
| Drug & Consumable Expiry | |||
| Staff Compliance | |||
| Patient Voice Loop | |||
| Patient Participation Group Connect | |||
| AI add-ons | |||
| AI Policy Drafting | Limited | ||
| AI Policy Summarisation | Limited | ||
| AI Upload Document Analyser | Limited | ||
| AI Policy Refiner | Limited | ||
| MIKI Agentic AI | Coming soon | ||
| Security & support | |||
| MFA enforcement | |||
| RBAC roles | Standard | Custom | Custom + SCIM |
| SSO (SAML / OIDC) | |||
| Support response | 24 hr | 4 hr | 1 hr |
| Dedicated CSM |
No long contracts. Cancel from your billing dashboard with one click.
Available on G-Cloud 14 and HSSF. Contact sales for framework-specific pricing.
Export all your policies, evidence and audit logs in 30 days after cancellation.
Common questions about Medflow pricing and plans
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle. We'll prorate any differences in pricing.
Absolutely! We offer a 14-day free trial of any plan with no credit card required. This gives you full access to explore all features risk-free.
Our pricing tiers scale with your practice size. If you exceed staff limits, we can customize your plan or move you to the next tier. Contact our sales team for flexibility.
No hidden fees. Our pricing is all-inclusive. We do provide onboarding and training as part of your plan—we want you to succeed!
Yes! Annual plans are our standard pricing. If you're on a monthly plan, you'll see a discount when you commit to annual billing. Plus, our Enterprise customers receive strategic discounts.
Get a personalized demo and see how Medflow can help your practice save time, reduce stress, and stay audit-ready.